Reference

Privacy Policy for Your Indonesia Account

magnet33 Privacy Policy explains what we collect when you open an account, use DANA, OVO, GoPay or QRIS, and move from your phone into the lobby.

Clear data purposesWallet record contextDevice access detailsRequest path included
magnet33 Privacy Policy for Your Indonesia Account
PRIVACY HELP PATHS

Privacy Questions Beside Account Support

A clear contact route matters when a payment record or account detail looks unfamiliar.

Account data request Use the support route shown in your account to ask what personal details are…
Payment record question For a DANA, OVO, GoPay or QRIS record, share the transaction reference and date…
Change or removal request Ask us through the displayed support contact to correct an outdated phone detail or…
DATA HANDLING PRACTICE

Device Access, Cookies, and Retention

We handle Privacy Policy requests through the same account controls used for phone verification and payment matching.

Account records

We connect your phone number, verification result and account activity so sign-in checks can be completed. These records also help us separate your account from another person using the same phone or shared device.

Payment matching

A wallet or bank reference lets us match a DANA, OVO, GoPay, QRIS, virtual account or bank transfer entry with the correct account. We keep the reference needed for status checks rather than your wallet login secret.

Device signals

Browser type, operating system, IP address and session time can be recorded when you sign in. These signals help us identify unusual access and protect the account without treating your device as the account owner.

Cookies and sessions

Session cookies keep your signed-in path connected between the account page and lobby on a phone or computer. You can adjust browser cookie settings, but limiting them may require repeated sign-in or affect account access.

Retention choices

We keep personal records for as long as needed for the stated purpose, account security or a legal duty. When a record no longer needs to remain, we remove it or separate it from direct account identifiers.

Your requests

You can ask for access, correction or eligible removal through the support route shown in your account. We may verify your identity before acting and will explain when a record must remain for security or legal reasons.

Privacy Policy Questions for magnet33

These Privacy Policy answers focus on the actions you are most likely to take before opening or using an account in Indonesia. You can check how payment references, phone verification, cookies and device signals fit together, then use the account support path when you need access, correction or removal. Where access is discussed, it depends on local law.

It covers account details, phone verification, payment references, device signals, cookies, retention and your request rights. It explains why we use each category, how it supports account access and how you can contact us about correction or eligible removal.

We may collect the details needed for account creation, including your phone number and verification result. When you use the site, we can also record session, browser and payment status details so we can protect access and match account activity.

We may keep a transaction reference, amount, status and time for DANA or QRIS activity, along with the route used to match it to your account. We do not need your wallet password to identify that payment record.

The policy covers limited device and session signals such as browser type, operating system, IP address and sign-in time. We use them to detect unusual account access and maintain a connected session, not to treat your device as your identity.

Use the support route displayed inside your account and describe the outdated detail, such as an old phone number. We may ask for an account check before changing it, then confirm whether the correction can be made.

You can request removal of eligible data through the displayed support contact. We first confirm the request belongs to you and explain if a record must remain for account security, payment matching or a legal duty.

Contact us through the support path shown on the signed-in account or access page. Include the relevant account phone number and a short description, but never send a wallet password or full authentication code.